Job title: Guest Relations Executive | Luxury Hospitality Experience (5-Star Only)
Company: 2070 Health
Job description: About 2070 HealthW Health has set up India’s first healthcare focused Venture Studio called – an innovation platform that builds transformative healthcare companies from scratch by discovering disruptive opportunities in whitespaces. Distinct from the accelerator approach, our venture studio is closely involved in idea generation, day-to-day operations, and strategic decisions of growing the new business. Companies incubated in the last 15 months include , , and .About the Company – Everhope OncologyEverhope Oncology is on a mission to transform cancer care by making high-quality treatment more accessible, patient-friendly, and closer to home. Backed by Narayana Health, one of India’s leading hospital systems, W Health Ventures, a healthcare venture capital firm, and 2070 Health, a healthcare-focused venture studio, Everhope has secured $10 million in seed funding to establish a nationwide network of medical and surgical oncology facilities.Starting in Delhi and Mumbai, Everhope plans to expand to 10 cities over the next three years, bringing expert-led early diagnosis, daycare chemotherapy, and surgical oncology to locations where patients need them most.India faces a growing cancer burden, with over 150 million people expected to be diagnosed in their lifetime. Everhope is tackling this challenge head-on by creating smaller, strategically located centers that eliminate the logistical and emotional barriers to care.If you’re passionate about shaping the future of oncology and want to be part of a high-impact, patient-first organization, join us in building a new era of cancer treatment—one that prioritizes convenience, empathy, and innovation.We are hiring a Guest Relations Executive for this venture who will be the first point of contact for patients, ensuring a welcoming and efficient experience. This role involves appointment scheduling, patient coordination, handling phone inquiries, and general administrative tasks to support smooth clinic operations.Key Responsibilities
- Greet and assist patients with check-in and check-out procedures.
- Manage appointment scheduling and coordinate with doctors and medical staff.
- Answer phone calls, provide information, and handle patient inquiries with professional phone etiquette.
- Maintain and update patient records and clinic databases.
- Understanding of billing, payments, and insurance documentation as needed.
- Ensure the reception area is clean, organized, and patient-friendly.
- Handle general admin office tasks, including filing and correspondence etc
- Follow medical terminology and protocols for patient confidentiality and compliance.
Requirements
- Minimum 5- 8years of experience as a receptionist in a clinical setting or roles at esteemed establishments such as ITC Hotels, Taj Hotels, or other leading luxury hotel chains is preferred.
- Strong communication and interpersonal skills to interact with patients and staff.
- Proficiency in appointment scheduling software and basic computer skills.
- Ability to multitask, stay organized, and work in a fast-paced environment.
- Knowledge of medical terminology and healthcare procedures is a plus.
- A warm, professional, and patient-friendly attitude.
- Female candidates preferred for the role as per organizational requirements.
Expected salary: Rs.300000 – 600000 per year
Location: Gurgaon, Haryana
Job date: Wed, 11 Jun 2025 22:46:44 GMT
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