Desktop Support Engineer

Job title: Desktop Support Engineer

Company: Esyasoft Technologies Private Limited

Job description:

  • Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role.
  • Hands on experience with windows/Linux/Mac OS environment
  • Working knowledge of office automation products and computer peripherals, like printers and scanners
  • Knowledge of network security practices and antivirus programs
  • Ability to perform remote troubleshooting and provide clear instructions.
  • Excellent problem-solving and multitasking skills
  • Customer oriented attitude.
  • Should have any certifications in Hardware and Networking.
  • Minimum 3-4 years of experience in similar role.
  • Connecting users to Active directory server, system configuration for particular user.
  • NVR/DVR and CCTV configuration.
  • Printer configuration.
  • Troubleshooting hardware and software issues in Laptop/Desktop.
  • Proven experience in managing IT infrastructure with a focus on networking technologies.
  • Proficiency in ticketing systems and IT services management tools
  • Knowledge of networking concepts (TCP/IP, DNS, DHCP, VLAN, STP)
  • Basics of Static and dynamic routing.
  • Physical install and connect firewalls and other security appliances.
  • Monitor firewall for up/down or issues, document, root cause analysis, reporting.
  • Configure remote access VPN
  • Configure firewall interfaces (LAN/WAN/DMZ) network configuration
  • Basic understanding on access rule and NAT rule
  • URL filtering and web filtering.
  • Configure firewall interface
  • Design, install, configure, maintain and troubleshoot audio-visual systems.
  • Install and integrate AV equipment, including projectors, display, video walls, speakers, microphones and control systems.
  • Strong written and verbal communication skills.

RequirementsEducation- Diploma/ Degree.

Expected salary: Rs.360000 – 600000 per year

Location: Bangalore, Karnataka

Job date: Tue, 15 Jul 2025 22:46:20 GMT

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