Job title: Customer Relation Executive
Company: Synergy Resource Solutions
Job description: Greetings from Synergy Resource Solutions (www.synergyresource.co.in), a leading recruitment consultancy firm.We are hiring for our client a leading multi-brand premium retail company in field of eyewear & having 7 retail stores in prime locations of Ahmedabad & head office at C G Road.Designation: Customer Relation ExecutiveSector: RetailLocation: CG RoadExperience: 2+ yearsMon to Saturday – 10 AM – 8 PM ( Monday – Saturday)Salary : 24000 – 27000Role:
- Ensure outstanding customer satisfaction by maintaining strong working relationships.
- Guide and lead team members to deliver products/services that meet or exceed the customer requirements.
- Handle client issues throughout the implementation life cycle in a timely and accurate fashion.
- Provide proper refund and compensation to customers on time.
- Maintain complete and accurate customer correspondence data.
- Develop and update client related reports.
- Managing client relationships to build a reputation for excellent service and generate repeat business.
- Identify and develop problem solving methodologies to resolve customer issues.
- Having knowledge of social media platforms.
- Assist customers with the help of Mail and live chat
Required Skills:
- Strong analytical and problem-solving skills.
- Good organizational and communication skills.
- Candidates preferred from the Retail Industry
Candidates matching this requirement can share their updated resume with details of their present salary, expectations & notice period.
Expected salary: Rs.22000 per month
Location: Ahmedabad, Gujarat
Job date: Wed, 30 Jul 2025 23:13:17 GMT
Apply for the job now!