Job title: BPO Collections & Verification Specialist
Company: Arena Investors I Quaestor Advisors
Job description: The BPO Collections & Verification Specialist will be responsible managing accounts receivable, verifying invoices (pre and post funding) and administering debt collection recovery. To be a successful Collections & Verification Specialist, you must demonstrate strong communication and attention to detail, results driven and able to multi-task. This position is full time with US based hours and on the job training.Key Responsibilities to include:● Monitors and tracks accounts receivables to ensure timely handling of payment delays, discrepancies, and disputes● Using email, phone conversations, and web portals to communicate with clients and debtors to facilitate payment recovery attempts, dispute resolution, validity of invoices, charges applicable, and pay-to information.● Ensures compliance of all required documentation is within the established internal control procedures.● Properly documenting all correspondence with clients and debtors in the appropriate systems.● Maintain a high level of quality, accuracy, and detail in all workflow processes.● Performs ongoing pre and post funding verifications and documentation review for debtors & clients by ensuring timely deliverables are obtained● Using email, phone conversations, and web portals to verify with clients the validity of invoices, charges applicable, and pay-to information.● Ensure compliance with all required documentation within the established internal control procedures.● Properly documenting all correspondence with clients and debtors in the appropriate systems.● Maintain a high level of accuracy, detail, and integrity while handling various clients and debtors.RequirementsDesired Skills and Competencies:● Excellent verbal and written English● High attention to detail● Ability to learn new computer systems quickly● Presentable attitude and service to clients● Fast and accurate typer● Proficiency in Microsoft Office Suite● Experience working with FactorSoft and AI-driven automation toolsPersonal Attributes:
- Highly organized, proactive, and results driven.
- Ability to work independently with minimal supervision while ensuring collaboration across distributed teams.
- Strong sense of ethics, professionalism, and commitment to confidentiality in handling sensitive client and financial information.
- Solution-oriented mindset with the ability to adapt in a fast-paced, dynamic environment.
Expected salary: Rs.500000 – 1000000 per year
Location: Bangalore, Karnataka
Job date: Sun, 08 Jun 2025 22:04:40 GMT
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