Job title: Customer Care Executive – Sales
Company: One Plus Staffing Solution
Job description: Job Title: Customer Care Executive Sales DepartmentLocation: Ahmedabad, Nagpur & RajkotIndustry: Premium Car DealershipSalary: Up to 25,000 (Based on experience & skills)Job Overview:We are looking for a proactive and customer-focused Customer Care Executive to join our Sales Department. The ideal candidate will have a minimum of 1 year of experience in the automobile sector and will be responsible for managing digital enquiries, coordinating with sales leads, and ensuring a superior customer experience.Key Responsibilities:
- Handle inbound and outbound customer interactions professionally.
- Manage and respond to digital enquiries via web, email, and social platforms.
- Follow up on sales leads and assist the sales team in customer coordination.
- Maintain accurate customer records and update CRM systems.
- Resolve customer queries and complaints with a customer-first attitude.
- Coordinate test drives, appointments, and showroom visits.
- Provide product knowledge and information about ongoing offers.
Requirements:
- Minimum 1 year of experience in a customer care role (preferably in the automobile sector).
- Excellent verbal and written communication skills.
- Strong knowledge of digital enquiry handling and CRM systems.
- Good computer proficiency (MS Office, email, web tools).
- Positive attitude, strong interpersonal skills, and customer service orientation.
- Ability to multitask and work under pressure.
Perks & Benefits:
- Opportunity to work with a premium automobile brand.
- Performance-based incentives.
- Professional work environment and growth opportunities.
Interested candidates can share their CV at: info@oneplusgroup.bizOr WhatsApp on: +91 9714247285
Expected salary: Rs.25000 per month
Location: Ahmedabad, Gujarat
Job date: Sun, 13 Jul 2025 03:22:04 GMT
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