Job title: Customer Service Representative
Company: GP AAROGYA HEALTHCARE TECHNOLOGY PRIVATE LIMITED
Job description: Position: Customer Care Representative (Tellecallelr Preferred)Location: NoidaCompany: GP Aarogya Healthcare Technology Pvt LtdExperience: Fresher/ExperiencedSalary: as per the standardsJob Responsibilities:
- Handle inbound and outbound calls professionally.
- Provide accurate information about products/services to customers.
- Resolve customer queries, complaints, and issues efficiently.
- Maintain customer records and update CRM software.
- Follow up with customers for feedback and support.
- Ensure excellent customer service and maintain satisfaction levels.
- Achieve call targets and maintain call quality.
Key Skills Required:
- Excellent communication and listening skills.
- Patience, empathy, and problem-solving abilities.
- Strong persuasion and negotiation skills (if applicable).
- Basic computer and CRM knowledge.
- Time management and multitasking abilities.
Qualifications:
- Minimum graduation
- Experience in customer service/telecalling is a plus.
- Proficiency in English, Hindi.
Expected salary: Rs.20000 per month
Location: Noida, Uttar Pradesh
Job date: Sun, 15 Jun 2025 07:23:09 GMT
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