Job title: Executive/Manager – Sales (POS) Customer Walk-ins (Mumbai)
Company: Nitco Limited
Job description: Job Summary:We are looking for a proactive and customer-focused In-Store Sales Executive to manage customer walk-ins, handle product inquiries, and drive sales. The ideal candidate will have excellent interpersonal and negotiation skills, a good understanding of post-sales processes, and the ability to create a positive shopping experience for every customer.Key Responsibilities:
- Customer Handling: Greet and assist walk-in customers in a professional and friendly manner.
- Product Knowledge: Provide accurate information about products, features, pricing, and available offers.
- Sales Conversion: Actively promote products to meet sales targets and convert inquiries into confirmed sales.
- Negotiation: Confidently handle customer objections and negotiate to close deals effectively.
- Post-Sales Support: Ensure smooth coordination for delivery, installation, or after-sales services. Provide necessary documentation and follow-ups.
- Store Presentation: Ensure that the display area is clean, organized, and well-stocked.
- Customer Feedback: Collect and share customer feedback to help improve service and product offerings.
Requirements:
- Proven experience in retail or in-store sales (minimum 1 year preferred).
- Strong communication and negotiation skills.
- Ability to understand customer needs and match them with product offerings.
- Basic knowledge of post-sales processes like warranty, delivery, and service coordination.
- High level of integrity and customer service orientation.
- Fluency in [local language] and English.
Preferred Qualities:
- Friendly, confident, and persuasive personality.
- Quick learner with a positive attitude.
- Team player with an ability to work independently.
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Expected salary: Rs.600000 – 800000 per year
Location: Mumbai, Maharashtra
Job date: Thu, 19 Jun 2025 22:10:45 GMT
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