Job title: hospital receptionist
Company: Chennai Urology And Robotics Institute
Job description: Company OverviewChennai Urology And Robotics Institute (CURI) is a leading super speciality hospital in Chennai, specializing in urology, nephrology, and uro-oncology. Equipped with state-of-the-art facilities including Robotic Surgery, Dialysis, Pharmacy, and Diagnostics, CURI is dedicated to providing top-tier healthcare services. As part of the Hospitals and Health Care industry, our team comprises 51-200 skilled professionals committed to excellence. Visit us at to learn more.Job OverviewWe are seeking a motivated and detail-oriented Hospital Receptionist to join our team at Chennai Urology And Robotics Institute. This is a Full-Time, Junior-level position based in Chennai, requiring 1 to 3 years of relevant work experience. The ideal candidate will possess excellent customer service skills and the capability to manage various administrative tasks in a fast-paced healthcare environment.Qualifications and Skills
- Proven ability to deliver exceptional customer service to patients and visitors, fostering a welcoming and professional atmosphere. (Mandatory skill)
- Proficiency in using Electronic Health Records (EHR) Systems to accurately enter and maintain patient information.
- Experience with Appointment Scheduling Software to efficiently coordinate patient appointments and manage calendars.
- Knowledge of Patient Management Software to assist in the seamless organization and maintenance of patient records.
- Familiarity with Billing and Coding practices to support accurate and timely processing of patient charges and reimbursements.
- Understanding of HIPAA Compliance to ensure patient confidentiality and the secure handling of sensitive information.
- Capability to operate multiline phone systems, ensuring prompt and courteous communication with patients and staff.
- Competency in Microsoft Office Suite, including Word, Excel, and Outlook, for efficient administrative support tasks.
Roles and Responsibilities
- Greet patients and visitors upon arrival, providing directions and addressing inquiries in a professional manner.
- Manage patient check-in and check-out processes, ensuring accurate data entry and verification of personal information.
- Schedule and confirm patient appointments, coordinating with healthcare staff to ensure optimal time management.
- Handle phone calls with professionalism, directing calls to the appropriate departments and taking messages as needed.
- Maintain and update patient records accurately, ensuring compliance with hospital policies and legal standards.
- Assist in billing processes, verifying insurance information, and processing payments as needed.
- Ensure the reception area remains tidy and organized to provide a welcoming environment for patients and visitors.
- Collaborate with other departments to facilitate smooth communication and enhance patient care experience.
Expected salary: Rs.18000 per month
Location: Chennai, Tamil Nadu
Job date: Sun, 15 Jun 2025 03:36:38 GMT
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