Process Trainer (Retail Banking)


Job title: Process Trainer (Retail Banking)

Company: 2COMS

Job description: Job Description :Opening for Process Trainer/Voice & Accent Trainer (Retail Banking)- BPO in ChennaiLocation: ChennaiJob Role: Process Trainer /Voice & Accent Trainer (Must have experience in Retail Banking)Experience-5+ yearsCTC- 8 L -9 LEducational Qualification – GraduateShift- FlexibleNotice period-30 DaysJob Description

  • Track record in designing and executing successful training programs.
  • Familiarity with traditional and modern training methodologies

(mentoring, coaching, on job or in classroom training, e-learning,workshops, simulations, gamifications, etc.)

  • Excellent communication & leadership skills.
  • Ability to plan, multi-task and manage time effectively.
  • Experience in Project Management would be an added advantage.
  • Proven track in providing structure and ensuring knowledge retention

through various means.

  • Prior experience of transitioning new accounts and managing the

Knowledge Acquisition and Knowledge Transfer from clients/ incumbentvendors.

  • Excellent written and oral communication capabilities in English.
  • Confident and mature to handle client and stakeholder interactions.
  • Good rapport building skills, extremely methodical and organized.
  • Feedback and Coaching skills.
  • Good analytical ability.
  • Good skills of reading / learning, researching.
  • Demonstrated Customer Service Skills.
  • Applicant should be proficient with MS-Office (Word, Excel, power

Interested candidates can reach me on 8981456678 or mail the updated CV on

Expected salary: Rs.500000 – 900000 per year

Location: Chennai, Tamil Nadu

Job date: Tue, 15 Jul 2025 06:07:57 GMT

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